TERMS & CONDITIONS
We are committed to provide best service and hassle free shopping for you. By confirming your purchaser and order on our products and services would mean you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.
Product and Services
- Products/ Services order can be made via online shopping cart.
- We accept credit card (online payment)/ bank transfer.
- All orders are processed and delivery will be done within 1 to 2 working days upon verification of payment.
- Free delivery will be provided for order of S$100 and above, otherwise, a delivery charge of $10 per trip is applicable.
- For gift delivery, we will only process the delivery upon full payment via paypal. We will be notifying you on the delivery schedule. Do specify the details of hospital, ward and bed number for delivery to the maternity ward.
- An exchange will be done if the item(s) sent to you is not in good condition. We will arrange for the exchange. There is strictly no cash refund.
- We aim to verify all internet-banking payment efficiently. Do indicate your order no/ sales ref no everytime you make a bank transfer for easier verification. It is the responsibility of the customer to provide relevant details required for us to process your order. We will not be accountable for delays caused by incorrect/ insufficient payment details provided. In the event where we’re unable to verify payments, we would require the assistance of the customer to process the order as quickly as we can.
Pre/ Post Natal Care (TCM Consultation)
- TCM consultation within the stipulated packages are only limited to $30 (half an hour) per session. Any extended consultation beyond half an hour will be charged to customer accordingly. The packages stipulated are not inclusive of supplements/ medicine recommended by physician.
- Post Natal Acupuncture and TCM Massage: Services are recommended to be done after 30 days after birth (for natural birth) and 40 days after birth (for caesarean) and to be done at clinic.
- Services are provided by both female and male physician. For customer who prefers female physician, do specify it when you book for appointment. Strictly by appointment basis.
- For appointment, please call 62946880/ 6659 4104. For change of appointment, please make arrangement 2 days before the actual day. No replacement will be made for last minute cancellation, unless for unforeseen circumstances. We reserve the right to decide on the replacement session. Please present your identification card and appointment card for verification purpose.
- We do not hold or undertake any responsibilities for any private arrangement made between customer and clinic physician/ assistant.
- Mummamia Confinement Pte Ltd reserves the right to make amendments to any of the above Terms & Conditions without prior notice.
For Bank Transfer:
Bank: OCBC Bank
Account Type: Current Account
Bank Account Name: Mummamia Confinement Pte Ltd
Bank Account No: 647-049576-001
Bank Code: 7339
Branch Code: 647
SWIFT Code: OCBCSGSG
For Cheque Payment:
Please issue cheque payable to “MUMMAMIA CONFINEMENT PTE LTD”